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| FAQ by Product |
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| SoftBulkEmail
FAQ |
What are the System
Requirements?
How do I use SoftBulkEmail 1 Standard
Edition?
How
do I use SoftBulkEmail 2 Standard Edition?
What is the difference between SoftBulkEmail 1 &
SoftBulkEmail 2?
What is
email merge?
What is a CSV
file?
Can I send formatted
HTML in my emails?
Can I
include website links in my emails?
What is an SMTP Host?
How do I fill in my End-User
Details? |
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What are the
System Requirements?
Minimum 16MB of RAM
Minimum 486 processor
Windows 2000, Windows 95/98/ME, Windows NT
Minimum 4MB disk space
Internet Connection |
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What is the
difference between SoftBulkEmail 1 & SoftBulkEmail 2?
| Features |
SoftBulkEmail 1 Standard
Edition |
SoftBulkEmail 2
Professional Edition |
| Import data from CSV (Comma Separated Variable) files
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| Send unlimited Emails |
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| MailMerge up to 20 user-definable fields |
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| Progress indicator |
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| Email counter |
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| Improves your response rates |
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| Send plain text emails |
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| Send formatted HTML emails including
graphics, tables and coloured text for maximum impact |
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| Set up and save promotions to save time |
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| Preview emails before sending |
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| Built in Configuration for easy set up |
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| Improved ISP/SMTP support including faster email
delivery |
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| Control the number of times someone will receive an
email |
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| Mailshot Statistics |
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What is email
merge?
You create an email
and merge personalised data into each email (similar to mail merge in Microsoft
Word). Each email message can be addressed to the individual contact, e.g.
“Dear John” instead of “Dear Customer” and you can place
personalised data within the body of the email. |
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What is a CSV
file?
The CSV (Comma Separated
Variable) file format saves only the text and values as they are displayed in
cells of an active spreadsheet. All rows and all characters in each cell are
saved. Columns of data are separated by commas, and each row of data ends in a
carriage return. If a cell contains a comma, the cell contents are enclosed in
double quotation marks. |
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Can I send formatted
HTML in my emails?
You can
compose HTML emails using your usual HTML editor, e.g. FrontPage, Netscape
Composer. To get you started in preparing HTML emails we recommend you use
Netscape Composer (part of Netscape). You don't have to know HTML to use
Netscape Composer, it is as easy to use as a word processor. You can add
images, colours, font styles, links to other pages, etc. |
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Can I include
website links in my emails?
Yes, just type in the full URL including the http://. The recipient's
email software will highlight and link to the web address. To link to an email
address, type mailto:email@address.com. |
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How do I fill in
my End-User Details?
You will
be asked to fill in the following details:
- My Name - Enter your full
name
- Company - Enter your
Company name if applicable
- Email Address - Enter
your valid email address
- Mobile Number - Enter mobile
number if applicable
- Server Document Path -
Local Networks
- SMTP Host - Enter your
SMTP Host
- Dial Prefix - Enter the
number required for an outside line if applicable
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| SoftCardManager
FAQ |
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| SoftCopier
FAQ |
What are the System
Requirements?
How
do I use SoftCopier 2 Standard Edition?
How do I use SoftCopier 3?
How do I use SoftCopier 4
Professional Edition?
How do I use SoftCopier 5 Professional
Edition?
What are the
differences between all versions of SoftCopier?
What is an SMTP Host?
How do I fill in my End-User
Details? |
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What are the
System Requirements?
SoftCopier 2 Standard Edition
Minimum 16MB of RAM
Minimum 486
processor
Minimum 4MB disk space
Windows 2000, Windows 95/98/ME,
Windows NT
TWAIN compliant Scanner
Printer
SoftCopier 3
Minimum 16MB of RAM
Minimum 486
processor
Minimum 4MB disk space
Windows 2000, Windows 95/98/ME,
Windows NT
TWAIN compliant Scanner
Printer (optional)
Integrated
Fax software (optional)
SoftCopier 4 Professional
Edition
Minimum 16MB of RAM
Minimum 486 processor
Minimum 4MB disk space
Windows 2000, Windows
95/98/ME, Windows NT
TWAIN compliant Scanner
Printer (optional)
Integrated Fax software (optional)
Internet Connection (optional)
SoftCopier 5
Professional Edition
Minimum 16MB of RAM
Minimum 486 processor
Minimum 4MB disk space
Windows 2000, Windows
95/98/ME, Windows NT
TWAIN compliant Scanner
Printer (optional)
Integrated Fax
software (optional)
Internet
Connection (optional) |
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What are the
differences between all versions of SoftCopier?
| Features |
SoftCopier
2
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SoftCopier
3 |
SoftCopier 4
Professional Edition |
SoftCopier 5
Professional Edition
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| Black and white, greyscale and colour
copying. |
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| Specify number of copies to print. |
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| Sheet feed handling. |
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| Copies multiple pages. |
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| Supports 3 paper sizes. |
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| Supports 5 paper sizes. |
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| Up to 25 paper sizes supported. |
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| Collates. |
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| Zoom - Change size by percentage up or down. |
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| Multiple printer support, local or networked.
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| Automatically interfaces to your existing Fax software.
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| Contrast - Control the contrast applied to the
copy. |
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| Brightness and Contrast setting control. |
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| Configuration option - Available in separate program.
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| Configuration option - Included in product User
Interface. |
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| Email copies of single or multipage documents as an
attachment. |
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| Fully integrated to the SoftOffice Phone
book. |
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| The PDF format allows you the flexibility of emailing
the document as an attachment from your own default email client i.e. Outlook,
Eudora. |
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| Enables you to create a PDF file of up to 10
pages. |
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| SoftMailCheck
FAQ |
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| SoftMessage
FAQ |
What are the System
Requirements?
How do I use SoftMessage 1 Standard
Edition?
How do
I use SoftMessage 2 Corporate Edition?
What is the difference between SoftMessage 1 &
SoftMessage 2?
How do I
order messages?
What is
the Windows Address Book?
What is the Message Auditing file?
What are Message Groups? |
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What are the
System Requirements?
SoftMessage 1 Standard Edition
Minimum 16MB of RAM
Minimum 486 processor
Windows 2000, Windows 95/98/ME, Windows NT
Minimum 4MB disk space
Internet Connection
SoftMessage 2 Corporate
Edition
Minimum 16MB of RAM
Minimum 486 processor
Windows 2000, Windows 95/98/ME, Windows NT
Minimum 8MB disk space
Internet Connection
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What is the
difference between SoftMessage 1 & SoftMessage 2?
| Features |
SoftMessage 1 Standard
Edition |
SoftMessage 2 Corporate
Edition |
| Save your most frequently used contacts in the BuzzSoft
phone book |
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| Compatible with all major mobile networks
worldwide |
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| Your account is password protected |
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| Identifies each message so that the recipients mobile
knows who it is from and can reply to your mobile easily |
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| Type your message with a keyboard and not with the
little buttons on your mobile |
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| Notification when messages are sent |
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| Sends unlimited text messages (subject to the number of
credits on your account) |
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Each licence supports unlimited accounts - each
user sets up an individual account |
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| Save your most frequently used contacts in the
Windows Address Book |
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| Progress indicator |
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| Sends text messages to single or multiple
recipients or multiple message groups simultaneously |
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| Message Auditing File keeps a
record of messages sent |
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How do I order
messages?
- Click on "Charge
SoftMessage"
- You will be taken to a page
on our website which will enable you to buy messages. Messages can be purchased
in blocks of 100, 200 or 500
- Check your email address is
correct
- Fill in your
password
- Choose how many
messages you would like to buy
- Fill in your payment
details
- Click "Submit"
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What is the
Windows Address Book?
The
Windows Address Book provides a convenient place to store and edit contact
information for easy retrieval and is accessed through programs such as
Microsoft Outlook provided with the Windows Operating System. |
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What is the Message
Auditing File?
The Message
Auditing File acknowledges that the message has been sent and records the
recipients numbers, the date, the time, the sender ID and the message sent. It
is in CSV format and can be imported into a spreadsheet for future reference.
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What are message
groups?
Message groups are
specific groups of contacts. You create these by using the Windows Address Book
and can manage large lists of contacts with advanced sorting and grouping.
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| SoftPostCard
FAQ |
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| SoftRingTone
FAQ |
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