Distorted Images
Scanner Problems BuzzSoft Home Page Support
Symptoms
  • Shades of red and black produced when colour selected
  • Purple image produced when colour selected
  • Blank sheet produced
  • Stripy image produced when black and white selected
   
Solution  
If you have any of the above problems please ensure you have the latest version of your BuzzSoft product installed and visit our Scanner Problems section to download the latest scanner driver from the manufacturers website.

You will also need to check parallel port settings. This should be set to EPP. To do this go into the computers BIOS (contact your computer manufacturer to find out how to do this).
 
 
 
 
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